Knowledge Base

← Customer Feedback for Tempo Plugin
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  1. 3rd Party tools

    1. Why is Tempo Billing key field value not displayed in GreenHopper 'Create Card' dialog?

  2. Features

    1. Can I request a new feature?
    2. Does Tempo have resource and allocation planning?
    3. How can I export Tempo data to Excel?
    4. I need this feature in Tempo can you accelerate the delivery for me?

  3. Getting Started

    1. Do you have some examples of setup of Tempo?
    2. Do you provide consulting for Tempo or JIRA?
    3. How can I generate an account report?
    4. How can I use worklog attribute?
    5. How do I setup billing or expenditure tracking with Tempo?

  4. Install

    1. How to activate Tempo with product key in Atlassian OnDemand?

  5. OnDemand

    1. CSV Import and Import from Service is not visible in Account Manager
    2. Drop-downs broken in Tempo after OnDemand upgrade

  6. Planning

    1. Where is the Planning data stored

  7. Purchase

    1. Are there any alternative payment options available?
    2. Can I get JIRA and Tempo licence together?
    3. Can I get Tempo user count licence?
    4. Do you accept Purchase Orders?
    5. Do you offer Starter License?

  8. Renewal

    1. Why isn't the renewal price for Starter licenses 50% of the purchase price like your other licenses?

  9. Trial

    1. Can I get another trial after the 30 days trial has ended?
    2. Can I get Tempo trial via the Universal Plugin Manager?
    3. Do I need a trial key for a Tempo trial?

  10. Upgrade

    1. Does Tempo Support JIRA 4.4?
    2. How do I upgrade my Tempo licence?
    3. We just upgraded our JIRA, why can we not keep the same Tempo licence?

  11. All articles

    1. Are Starter Licences Refundable?
    2. Are there any alternative payment options available?
    3. Can I get another trial after the 30 days trial has ended?
    4. Can I get JIRA and Tempo licence together?
    5. Can I get Tempo trial via the Universal Plugin Manager?

Knowledge Base and Helpdesk

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